GENERAL RULES

•Check-in is from 2:00 PM (24h reception) All outstanding balances must be paid by card. Cash is not accepted.

•Check-out is at 10:00 AM – Late checkouts will result in a £10 fee per hour, per person

•Minimum age to check in is 18. We will allow anyone aged 16+ to check in without an accompanying adult, as long as they have their parents/guardians permission (emailed to us).

•Be respectful of all other people at all times; we have zero tolerance for any abuse, either verbal or physical towards any other guests or any of our staff.

•You must leave communal areas clean after using them.

•You must wash up after yourself. When cooking you must clean and wash-up before eating, so the next person can use the equipment and area.

•We are in a residential area; after 11:00 PM no excessive noise. Excessive noise is classified as anything deemed too noisy by the on duty receptionist or senior members of staff.

•No Smoking on the front steps of the building; doing so will result in a £10 fine.

•We DO NOT permit external guest; only people who are currently guests of the hostel are allowed on the property.

•The garden closes at 11:00 PM. No guest it permitted to be in the garden after this time.

•The communal areas, including kitchen and living room, are closed from 3am-6am.

•Storing your own food in the kitchen cupboards, fridge, and freezer is possible, but on own responsibility. We are not responsible for lost or stolen food or drinks.

•No guest is permitted to enter the private basement flat.

•We do not accept any kinds of pets in the hostel

•There is no space to store any kind of vehicles, including bicycles, scooters or others in the hostel.

•All guests must keep a reasonable level of personal hygiene. Reasonable level is determined by senior members of staff.

• All guests must be respectful to other guests and staff in the hostel. We operate a zero tolerance approach to abuse and any guest being abusive will be required to leave and be permanently banned from the hostel.

DORM ROOM RULES

•Minimum age to stay in a dormitory is 5.

•Be considerate to all other guests in your room, at all times.

•You must keep your possessions tidy and out of the way of the main walk way of the room.

•Do not place anything on other beds. Doing so may result in the items being removed, or even taken by another guest.

•Do not use other people’s bedding or sleep in the wrong bed; doing so will result in a £10 fine. If you wish to change bed you must come to reception and request to do this.

Failure to comply with any of these rules can result in you being asked to leave the hostel immediately, regardless of the remaining length of your stay. If you are asked to leave no refund will be granted.